FAQ
My puppy is sick, what do I do?
First and foremost, we're sorry to hear your puppy isn't feeling well.Please call your vet immediately. If your regular vet is not open, please us...When do I get my puppy?
Puppy travel is contingent on the puppy achieving three major milestones: Age - the USDA mandated minimum is 8 weeks which can extend to 12 weeks for ..How often should I feed my puppy?
As your puppy develops and grows, how often and how much your puppy should eat changes. While it's always a good idea to work with your veterinarian.What is my puppy currently eating?
Victor - for active dogs & PuppiesShould I get a Puppy?
Choosing to bring a puppy into your family is a big decision! As a bunch of dog lovers, we believe a puppy adds tremendous happiness to the home.
How do I prepare for my puppy?
Welcoming home a puppy is an exciting time and can feel overwhelming. While your puppy prepares to make his or her big journey home, we recommend planning on purchasing puppy pads, a kennel, food, a few toys, a bed and alot of love.
What comes with my puppy?
Your puppy will arrive at your home with the following:A large zip lock bag of puppy food Veterinary Health ReportHealth CertificateVaccination History and two de-warmings. How do I track my puppy's arrival?
As your puppy makes the big journey home, you can track his or her arrival with the itinerary we provide via email or text.How do I know this puppy will be healthy? What happens if my puppy arrives feeling unwell?
Sometimes puppies get the sniffles just like a human baby. Make sure to book a vet visit as soon as you get the puppy. All our puppies are free of genetic disorders and are seen by the vet and giving the proper beginning treatment and shotsHow will my puppy travel home?
The health and safety of your puppy is our top concern and is the north star of everything we do. All of our puppies travel through pet-friendly services, either by flight or car transportation.How soon can my puppy come home?
The health and well-being of your puppy is always our top priority, so your puppy must meet several milestones before he or she can leave mom and breeder:If you...LAST UPDATE: MARCH 24TH 2021, 9:09AMDo You Have A COVID Plan For Your Puppy?
What happens to your puppy if, heaven forbid, you or a family member contracts the Coronavirus? No one enjoys thinking about such a scenario but you must if you...LAST UPDATE: SEPTEMBER 29TH 2020, 12:31PMHow can I help PuppySpot fight scams?
As a company of true dog lovers, it's heartbreaking to hear stories of scammers taking advantage of a family's search for a new four-legged family membe...LAST UPDATE: MAY 21ST 2021, 1:20PMWhen is my puppy going to the vet before coming home?
In order to make sure your puppy arrives healthy and happy, he or she will undergo a complete nose-to-tail exam by a licensed veterinarian within 5 days of thei...LAST UPDATE: SEPTEMBER 29TH 2020, 12:08PMHow do I know you don't work with puppy mills?
Our No Puppy Mill Promise sits at the core of what we do, and PuppySpot has a zero-tolerance policy for any organization or individual that ...LAST UPDATE: AUGUST 20TH 2020, 9:06PMWhy are your puppies so expensive?
Our goal is to be the best, safest, and most trusted place to find your new furry family member. As a result of the heavy investment we make in our technology a...LAST UPDATE: AUGUST 20TH 2020, 8:47PMIs flying a puppy via commercial airlines safe?
Your puppy's health and safety are at the core of everything we do, and your puppy's travel accommodations are no exception!We prefer air travel as...LAST UPDATE: AUGUST 23RD 2020, 3:41PMWhat is hypoglycemia?
As a new puppy parent we want to make sure you are prepared to care for your furry friend. One of the things that is super important to all of us at PuppySpot i...LAST UPDATE: SEPTEMBER 29TH 2020, 11:18AMWhat does PuppySpot do to ensure the health and safety of its puppies?
This is a great question! Our dedicated Health Team is comprised of experts in puppy and dog care, including an on-staff Veterinarian. The PuppySpot Health Team...LAST UPDATE: AUGUST 23RD 2020, 5:35PMWhen does my puppy need to get their Rabies Vaccine?
When your puppy needs to get their Rabies Vaccine depends on your state. The rules are different depending on your state. However, we strongly sugge...LAST UPDATE: AUGUST 18TH 2020, 4:24PMCan I talk to my breeder?
While this sounds like a reasonable request, however, your puppy's breeder is busy caring for their dogs. By handling all communication and travel for our b...LAST UPDATE: SEPTEMBER 29TH 2020, 12:10PMIs the puppy up to date with vaccination shots and dewormed?
Yes! Every puppy comes home with their age-appropriate vaccination and dewormings, and you will get a copy of their up-to-date vaccination records to give direc...
My puppy is sick, what do I do?
First and foremost, we're sorry to hear your puppy isn't feeling well.Please call your vet immediately. If your regular vet is not open, please us...
When do I get my puppy?
Puppy travel is contingent on the puppy achieving three major milestones: Age - the USDA mandated minimum is 8 weeks which can extend to 12 weeks for ..
How often should I feed my puppy?
As your puppy develops and grows, how often and how much your puppy should eat changes. While it's always a good idea to work with your veterinarian.
What is my puppy currently eating?
Victor - for active dogs & Puppies
Should I get a Puppy?
Choosing to bring a puppy into your family is a big decision! As a bunch of dog lovers, we believe a puppy adds tremendous happiness to the home.
How do I prepare for my puppy?
Welcoming home a puppy is an exciting time and can feel overwhelming. While your puppy prepares to make his or her big journey home, we recommend planning on purchasing puppy pads, a kennel, food, a few toys, a bed and alot of love.
What comes with my puppy?
Your puppy will arrive at your home with the following:A large zip lock bag of puppy food Veterinary Health ReportHealth CertificateVaccination History and two de-warmings.
How do I track my puppy's arrival?
As your puppy makes the big journey home, you can track his or her arrival with the itinerary we provide via email or text.
How do I know this puppy will be healthy? What happens if my puppy arrives feeling unwell?
Sometimes puppies get the sniffles just like a human baby. Make sure to book a vet visit as soon as you get the puppy. All our puppies are free of genetic disorders and are seen by the vet and giving the proper beginning treatment and shots
How will my puppy travel home?
The health and safety of your puppy is our top concern and is the north star of everything we do. All of our puppies travel through pet-friendly services, either by flight or car transportation.
How soon can my puppy come home?
The health and well-being of your puppy is always our top priority, so your puppy must meet several milestones before he or she can leave mom and breeder:If you...
LAST UPDATE: MARCH 24TH 2021, 9:09AM
Do You Have A COVID Plan For Your Puppy?
What happens to your puppy if, heaven forbid, you or a family member contracts the Coronavirus? No one enjoys thinking about such a scenario but you must if you...
LAST UPDATE: SEPTEMBER 29TH 2020, 12:31PM
How can I help PuppySpot fight scams?
As a company of true dog lovers, it's heartbreaking to hear stories of scammers taking advantage of a family's search for a new four-legged family membe...
LAST UPDATE: MAY 21ST 2021, 1:20PM
When is my puppy going to the vet before coming home?
In order to make sure your puppy arrives healthy and happy, he or she will undergo a complete nose-to-tail exam by a licensed veterinarian within 5 days of thei...
LAST UPDATE: SEPTEMBER 29TH 2020, 12:08PM
How do I know you don't work with puppy mills?
Our No Puppy Mill Promise sits at the core of what we do, and PuppySpot has a zero-tolerance policy for any organization or individual that ...
LAST UPDATE: AUGUST 20TH 2020, 9:06PM
Why are your puppies so expensive?
Our goal is to be the best, safest, and most trusted place to find your new furry family member. As a result of the heavy investment we make in our technology a...
LAST UPDATE: AUGUST 20TH 2020, 8:47PM
Is flying a puppy via commercial airlines safe?
Your puppy's health and safety are at the core of everything we do, and your puppy's travel accommodations are no exception!We prefer air travel as...
LAST UPDATE: AUGUST 23RD 2020, 3:41PM
What is hypoglycemia?
As a new puppy parent we want to make sure you are prepared to care for your furry friend. One of the things that is super important to all of us at PuppySpot i...
LAST UPDATE: SEPTEMBER 29TH 2020, 11:18AM
What does PuppySpot do to ensure the health and safety of its puppies?
This is a great question! Our dedicated Health Team is comprised of experts in puppy and dog care, including an on-staff Veterinarian. The PuppySpot Health Team...
LAST UPDATE: AUGUST 23RD 2020, 5:35PM
When does my puppy need to get their Rabies Vaccine?
When your puppy needs to get their Rabies Vaccine depends on your state. The rules are different depending on your state. However, we strongly sugge...
LAST UPDATE: AUGUST 18TH 2020, 4:24PM
Can I talk to my breeder?
While this sounds like a reasonable request, however, your puppy's breeder is busy caring for their dogs. By handling all communication and travel for our b...
LAST UPDATE: SEPTEMBER 29TH 2020, 12:10PM
Is the puppy up to date with vaccination shots and dewormed?
Yes! Every puppy comes home with their age-appropriate vaccination and dewormings, and you will get a copy of their up-to-date vaccination records to give direc...